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Creating value through service.

Your central hub for customer-led growth.

Our mission is to set new standards in the service landscape by developing products that empower other businesses to grow, while nurturing our own portfolio of online brands.
 
We are committed to growth, the well-being of our staff, providing exceptional value to customers, and maintaining a responsibility to sustainable and ethical trade.
 
We are striving to set a future where business success and social responsibility go hand in hand through the service we provide.

Reasons to work with us

EXPERTISE

Market-leading practices

25+ years experience

BUSINESS MODEL

No shareholder pressure

Focus on growth

GLOBAL REACH

+20 markets & languages

Trading in multiple currency

KNOWLEDGE

Wide network

Access to best resources

COST

Focus on cost efficiency

TECHNOLOGY

All major technologies covered

About Neos Wave

Our story

At Neos Wave, we're more than just a business - we're a movement towards elevating customer experiences.
 

Our business model, free from shareholder pressure, allows us to prioritise growth and innovation. Our extensive network and access to the best resources ensure that we deliver market-leading practices and cutting-edge technology solutions to our clients.

But it's our team that truly sets us apart. With over a century of combined experience in global customer service operations, digital strategies, change management, technology, and social media, we understand the intricacies of delivering exceptional customer experiences. From tech startups to global powerhouses and luxury brands, we've partnered with a diverse range of clients, guiding them towards success in an ever-evolving digital landscape.

At Neos Wave, we're not just shaping the future of customer experience - we're redefining it.

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To partner or learn more

Our progress

+100

TRUSTED CLIENTS

+2M

CUSTOMERS SERVED

100%

CLIENT RECOMMENDATION

>650

PROJECTS COMPLETED

cx2go

AI-Assisted global outsourcing

Solves costly and resource-intensive customer service management for small and growing companies, by streamlining operations, enhancing customer experiences, and creating significant cost savings.

Boring CX

Customer led services without the gimmicks

We deliver consulting and projects that embrace simplicity and consistency, forming the bedrock of exceptional and efficient customer experiences.

NeosBlack

Crafting bespoke customer experiences for aspirational brands

Solves the challenge of delivering bespoke online customer care for brands seeking to reflect their values and culture.

Work with us

Leverage our expertise to drive your business forward.
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