OUR TRUSTED PARTNERS

WE'VE BUILT SOME AMAZING PARTNERSHIPS WITH MARKET LEADERS, EXPERTS & TECHNOLOGIES

UNDERSTANDING OUR CLIENTS NEEDS & WHO NEEDS TO BE INVOLVED IN THE SOLUTION IS KEY TO OUR STELLAR TRACK RECORD & LONG TERM RELATIONSHIPS

CUSTOMER SUPPORT

CS TECHNOLOGY

OUR CUSTOMER SUPPORT PARTNERS

WE ONLY WORK WITH COMPANIES THAT CAN SUPPLY TALENT AROUND THE WORLD

USING OUR METHOD AND OUR PARTNER'S HIGHLY TRAINED PEOPLE, BRANDS CAN PLUG INTO CUSTOMER SERVICE ON ANY CHANNEL, USING ANY LANGUAGE, AT ANY TIME.

We work with lots of independent social influencers, product specialists and retail advisors, coaching and training them on our leading approach to customer care. This enables us to extend our team globally and flexibly, making sure we are plugging in the right level of talent for each of our clients.

TRAITS WE MAKE SURE OUR PARTNERS HAVE AT THEIR CORE:

FAMILY CENTRIC

MULTILINGUAL

24 / 7 OFFERING

GLOBAL COVER

LIVE SUPPORT - VIDEO, VOICE, CHAT, SOCIAL

DIGITAL SUPPORT - WEBFORM, EMAIL, MESSENGER

OUR CS TECH PARTNERS

WE PRIDE OURSELVES ON BEING TECH-AGNOSTIC & ABLE TO GIVE OUR CLIENTS TRULY INDEPENDENT ADVICE WHIEN IT COMES TO THEIR CS TECH INVESTMENTS

To achieve this, we have spent years developing relationships with software houses and leading developers to bring their expertise to bring in the right tools and tech to support your customer service strategy.

TECHNOLOGY WE & OUR PARTNERS ARE HIGHLY SKILLED IN:

GARTNER MAGIC QUADRANT TOP QUARTILE CRM SYSTEMS

TECH STACKS

SOCIAL MANAGEMENT

our tech stack

PARTNER SOFTWARE HOUSES

CS PARTNERS

TECH PARTNERS