OUR TRUSTED PARTNERS
WE'VE BUILT SOME AMAZING PARTNERSHIPS WITH MARKET LEADERS, EXPERTS & TECHNOLOGIES
UNDERSTANDING OUR CLIENTS NEEDS & WHO NEEDS TO BE INVOLVED IN THE SOLUTION IS KEY TO OUR STELLAR TRACK RECORD & LONG TERM RELATIONSHIPS
OUR CUSTOMER SUPPORT PARTNERS
WE ONLY WORK WITH COMPANIES THAT CAN SUPPLY TALENT AROUND THE WORLD
USING OUR METHOD AND OUR PARTNER'S HIGHLY TRAINED PEOPLE, BRANDS CAN PLUG INTO CUSTOMER SERVICE ON ANY CHANNEL, USING ANY LANGUAGE, AT ANY TIME.
We work with lots of independent social influencers, product specialists and retail advisors, coaching and training them on our leading approach to customer care. This enables us to extend our team globally and flexibly, making sure we are plugging in the right level of talent for each of our clients.
TRAITS WE MAKE SURE OUR PARTNERS HAVE AT THEIR CORE:
24 / 7 OFFERING
LIVE SUPPORT - VIDEO, VOICE, CHAT, SOCIAL
DIGITAL SUPPORT - WEBFORM, EMAIL, MESSENGER
OUR CS TECH PARTNERS
WE PRIDE OURSELVES ON BEING TECH-AGNOSTIC & ABLE TO GIVE OUR CLIENTS TRULY INDEPENDENT ADVICE WHIEN IT COMES TO THEIR CS TECH INVESTMENTS
To achieve this, we have spent years developing relationships with software houses and leading developers to bring their expertise to bring in the right tools and tech to support your customer service strategy.