We have +20 years in implementing Customer Service technology & Contact Centre Employee Tools.  We are supplier agnostic and can operate in most environments.

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Our approach is different to most consultancy firms that claim they are agile. We use a specific agile method called 'Bootstrap' & mix it with linear project methods such as 'Waterfall'. This provides true agility with some security around cost.

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We implement a range of technology from enterprise CS / CRM platforms (including most of the Gartner Magic Quadrant) to building custom tools and features that solve specific problems.

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If you are thinking about re-platforming or simply want advice from an independent, experienced source, feel free to call, WhatsApp or mail us.