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Choose your pricing plan

Find one that works for you

  • ESSENTIALS

    99£
    Every month
    Ideal for young brands who need to offer a branded cost effi
    Valid for 12 months+ 30 day free trial
    • 200 Help Requests p/month
    • Customer queries via website, email, messaging & socials
    • Market-leading customer service delivered by experts
    • Effective Self-Service with HelpCentre, AI and knowledge ba
    • Branded to match your colours and tone of voice
  • 90% of clients selected

    GROW

    399£
    Every month
    Everything a brand needs to deliver high quality service whi
    Valid for 12 months
    • ESSENTIALS +
    • 800 Help Requests p/month
    • Upto 6 languages across agent and help centre support
    • Identify unhappy customers and solve their problems faster
    • Access to resources to help your business grow
    • Business insights to help you improve

  • GLOBAL

    999£
    Every month
    Match your customer service to your global ambitions. Expand
    Valid for 12 months
    • GROW +
    • 2000 Help Requests p/month
    • More languages - up to 20
    • Be proactive with Customers - identify and intervene in orde
    • Plug-in to your CRM and Ecomm platforms
    • Business insights to help you improve

Example disclaimer text

  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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